Frequently asked questions

Install TidySheet and choose the trial option on first run. Starting the trial requires an internet connection so the app can register the computer. The trial lasts 7 days from the computer’s first registration. Use it to evaluate your own workflow before purchasing.

No. Trial registration is tied to the computer. Reinstalling the app on the same computer does not reset or extend the 7-day trial.

TidySheet requires an active license key to continue after the trial ends. Enter the key and purchase email in the app to activate.

Open TidySheet and choose the activation option. Enter your license key and the same email address used for the purchase, then submit. Activation requires an internet connection. A successful activation unlocks the app on that computer.

Check that the key is complete and that the purchase email matches exactly. Activation can also fail when the computer is offline, the key is no longer active, or the key has reached its machine limit. Follow the message in the app. If you still need help, contact support at [email protected].

No. TidySheet uses a license key and purchase email. There is no TidySheet account or password.

If you still have access to your purchase email, recover your license key and we will re-send it to that address. If you lost access to the purchase email, contact support at [email protected]. Provide enough purchase information for the support team to locate the purchase. Do not send payment-card details by email.

A Personal key can be active on up to 3 computers. An Enterprise key can be active on up to 20 computers.

Install TidySheet on the new computer and activate it with the same key and purchase email. If the key is still below its machine limit, activation can proceed normally.

Machine removal is handled by support. Contact [email protected] and ask to unbind the computer you no longer use. There is no self-service machine-removal page.

No. Uninstalling TidySheet does not remove the computer from the license. Contact support at [email protected] if a machine needs to be unbound.

TidySheet does not offer a guaranteed money-back period. Contact support from your purchase email to request a review of a billing error or a product problem. Any rights provided by applicable consumer law remain available. Read the refund policy in Terms.

Contact [email protected] from the purchase email address and include the purchase date and license key if available. Do not send payment-card details. Describe the issue and any troubleshooting you have tried. Support will review the purchase and follow up by email.

TidySheet supports macOS 13+ (Ventura) on Apple Silicon or Intel 64-bit, and Windows 10 64-bit or later on x64 computers. Allow approximately 200 MB of disk space. Download the signed installer for macOS or the signed ZIP for Windows from the Download page.

Extract the ZIP, then run TidySheet.exe to start.

An internet connection is required to start the trial and to activate a license key. Spreadsheet processing runs locally, and file contents are not uploaded. Reconnect if the app asks to verify your license; offline use does not extend the trial or subscription. If verification fails, contact support with the message shown in the app.

The Download page lists the current version, its release date, and the SHA256 checksum beneath each download button.